Terms and Conditions of Business
1. Agreement
These conditions govern all contracts of the sale of goods and services between The Half Volley (hereinafter referred to as ‘the Company’) and any Customer (hereinafter referred to as ‘the Customer’) of the goods and/or services. These terms can only be varied with the written consent of the Company.
2. Orders
All orders for the supply of goods placed by the Purchaser with Company are irrevocable unless otherwise expressly stated in writing. A confirmed order may only be cancelled or varied with the Company’s written consent. Such consent shall not in any way prejudice the Company’s right to recover from the Customer full compensation (including profit) for any loss or expense arising from such cancellation or variation of the original order. An order is only deemed as accepted 2 days after payment in full is made.
3. Prices
We reserve the right to vary the price of the goods and other services from time to time. All prices for goods are quoted exclusive of taxes and duty unless otherwise stated. The Customer accepts that the goods will be invoiced at the price ruling at the date of dispatch.
Discount Codes: From time to time we distribute discount codes through our newsletter and social network channels. Codes can’t be used on sale items or in conjunction with other codes. Please apply any codes on the checkout page first, ApplePay and ChromePay will bypass the checkout page. We can’t retrospectively add codes to your order.
4. Payment and Credit
We don’t offer any store credit, no products are posted until payment is made in full.
5. Delivery and installation
The Company will use its best endeavours to deliver the goods on the estimated date for delivery but does not guarantee to do so. The Company shall, under no circumstances whatsoever, be liable to the Customer for any loss, damage or expenses, whether caused directly or indirectly, by or from any delay in the delivery of the goods.
6. Specification
The absolute consistency of sizes (which are approximate “to fit” sizes), materials, proportions, colours and shades are not guaranteed by the company and are given as guidance only. Decoration positioning may vary between garments up to 25mm.
On those occasions where repeat orders find that the garment colour is slightly different to the previous order, we cannot be held responsible for those changes. All textile goods must be washed and cleaned strictly in accordance with the washing label instructions attached to the goods. The company reserves the right to alter or amend specifications without prior notice.
Inks used during the textile printing process will inevitably fade over time. The speed at which they fade will be dependent on many factors, including washing temperature, number of washes, exposure to sunlight etc. Therefore, we cannot be held responsible for fading ink colour/s during use. If you require us to match your colours to the Pantone matching system, then you must give us the codes otherwise, we will take them from the profiles in your document, which are sometimes inaccurate. We are not liable for colour mismatches if the customer has been unable to supply Pantone numbers. Please be aware that colours differ from print and screen.
7. Claims against the Company
All claims in respect of goods alleged to be defective must be made in writing within 14 days from the date of delivery.
8. Ownership of Goods
Property of any goods supplied to the Customer will not pass to the Customer until the goods are paid for in full by the Customer. Further, title to such goods shall not pass until payment to the Company of all amounts owing to it by the Customer on any account whatsoever.
9. Cancellations
The company reserves the right to refuse cancellations of confirmed orders placed by the Customer, and refuse acceptance of goods returned to the Company without permission. The Company does not trade on a ‘sale or return’ basis.
10. Plain items
Plain item returns must be returned within 14 days, they must be in original packaging and are returned at the users expense, all goods must be returned using a signed for delivery.
11. Rectification of these Terms
If any of these terms, or any part of these terms, is unenforceable or void under law, it shall not affect the remainder of such terms or any other such term or otherwise affect the contract and shall be replaced by such valid term as is near as may be in effect to the original term.
12. Jurisdiction
All contracts between the Company and the Customers shall be governed by the laws of Ireland, and any disputes arising therefrom shall be subject to the jurisdiction of the courts.
13. Newsletters
We will automatically add you to the mailing list as someone who has expressed an interest in our products and who would like to receive regular updates. If you would like to unsubscribe from our mailing list, please follow the link at the bottom of the newsletter when you receive it. On average, we only send out one newsletter a week.